At Lush Aura Online, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing and shipping information
- Account information
- Information you provide when contacting us
- Order and transaction details
- Any other information you choose to provide
We may also automatically collect certain information when you use our website, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of visits
- Referring website or source
- Website usage and interaction information
2. How We Use Your Information
Lush Aura Online may use collected information to:
- Process and fulfill orders
- Provide, maintain, and improve our website and services
- Communicate with you about orders, products, services, or inquiries
- Provide customer support
- Send promotional and marketing communications where permitted
- Personalize your website experience
- Analyze website traffic and usage
- Detect and prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Your Privacy Choices and Opt-Out Instructions
You may have the right to opt out of certain uses of your personal information, including marketing communications and certain interest-based advertising.
Opt Out of Marketing Emails
If you no longer wish to receive promotional emails from us, you may unsubscribe by:
- Clicking the “Unsubscribe” link included in our marketing emails; or
- Contacting us at [email protected] with your request.
You may continue to receive necessary transactional or service-related communications, such as order confirmations, account notices, or other messages required to provide our services.
4. Sharing of Information
We may share personal information with trusted third parties when reasonably necessary to operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Analytics providers
- Advertising and marketing service providers
- Customer support providers
- Technology and service providers
We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, safety, property, customers, or others.
We do not sell your personal information for monetary consideration unless otherwise disclosed and permitted by applicable law.
5. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of certain personal information;
- Request restriction of certain processing;
- Object to certain processing;
- Opt out of certain marketing communications;
- Request a copy of certain personal information; and
- Withdraw consent where processing is based on consent.
To exercise an applicable privacy right, contact us using the information provided below. We may need to verify your request before completing it.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.
When we make changes, we will update the Effective Date at the top of this policy. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact us:
Lush Aura Online
Email: [email protected]